FAQs

How long will we work together?

Ideally, we like to work with clients for roughly 120 days. This gives us plenty of time to get to know each other, create lifestyle changes, monitor your body’s response over time, and modify protocols as needed. We aren’t offering quick, band-aid fixes. True healing requires sustainable changes, so we typically schedule followup appointments 4-7 weeks apart to allow you to implement the protocol and monitor changes.

What can I expect during our meetings?

During our free 30-minute discovery call, we will dive into your health history, creating a rough timeline of symptoms, and walking through how our approach can address the root of your concerns. After discussing which package is best for you, we will order your lab tests and share a pre-test protocol for you to begin healing right away.

During our Results and Recommendations Session, we will meet to review test results and initial protocol recommendations. Our goal here is to educate you on what is happening in your body, why it’s happening, and how you can heal. Roughly 6 weeks after our results and recommendations session, we will meet again for 30 minutes to check-in and update protocols based on symptom progress. Between these sessions, we’ll be checking in bi-weekly and available for unlimited 1-on-1 messaging.

In our 10-minute wrap up session, we’ll reflect on your progress, celebrate your wins, and make sure you have all the tools you need to maintain your results. We'll review your final protocol and answer any questions you have, so you can continue your wellness journey with confidence. Depending on progression and individual needs, additional meetings may be purchased and added to your package.

How heavily do you focus on supplements?

We believe that supplements can be helpful to fill in the gaps and should be exactly what they say — supplemental. They help strengthen and enhance foundational parts of healing like nutritional interventions, nervous system regulation, digestion and detoxification support, sleep hygiene, and healthy movement. We take a nutrition and lifestyle first approach, with supplements only making up 10% of our healing interventions.

We’ve had our fair share of negative experiences with functional medicine doctors who recommend 20+ supplements and place little emphasis on nutrition and lifestyle. That’s not how you heal and that’s not how we work.

Do you take insurance? Can I use HSA/FSA funds to pay?

We directly accept HSA and FSA payment, allowing for full coverage. We are not in-network with any health insurance providers, so we do not accept insurance.

To make our services as accessible as possible, we offer flexible payment plans and work with Affirm and Klarna. This allows you to split payments into manageable amounts over 6 or 12 months. 

How will I know which tests are right for me?

In most cases, running comprehensive functional lab tests offers the best understanding of your health and produces the most optimal outcomes.

During our discovery call, we'll discuss which testing options would be the best fit for you, considering your health and financial concerns.

How much does the service cost?

This ranges depending on each person's needs, goals, and required testing. Depending on individual needs, additional testing and followup sessions are available for purchase. Please, see our pricing under the services page for more details.

Are tests included in the price? How much do they cost?

Yes. Our pricing includes both the cost of tests and our consultation fees. These consultation fees directly reflect the time we spend meeting with you, researching, creating, and updating your custom protocol.

Do you offer a money-back guarantee?

No, we do not. However, we do guarantee that we will be support you every step of the way, consistently show up, and give you our undivided attention. Ultimately, healing is up to you — it depends on how well you follow protocols, adhere to lifestyle changes, and embrace that healing is neither quick nor linear. While we are dedicated to optimizing your health, maximizing your experience relies on your initiative and effort.

This program requires dedication and financial commitment, but the transformation and growth it offers are invaluable. We understand you might have questions or concerns, so we’re here to offer any guidance and support you need before starting the program. When you're fully ready, we'll be thrilled to welcome you and support you every step of the way!

Do I need to live in the USA to be able to work together?

Not at all! While functional lab testing is only available in the U.S. and Canada, we offer test-free options designed to help you heal your gut no matter where you live. For more information, schedule a discovery call and we’ll walk you through our custom test-free option.