FAQs

How long will we work together?

Ideally, we like to work with clients for 90 days. This gives us plenty of time to get to know each other, create lifestyle changes, monitor your body’s response over time, and modify protocols as needed. We aren’t offering quick, band-aid fixes. True healing requires sustainable changes, so we typically schedule each followup appointment 3-5 weeks apart to allow you to implement the protocol and monitor changes.

What can I expect during our meetings?

During our free 30-minute discovery call, we will dive into your health history, creating a timeline of symptoms and contextualizing them. After choosing which package is best for you, we will order your lab tests and share a pre-test protocol for you to begin healing right away.

Once test results are received, we will meet to review results and initial protocol recommendations. 3-5 weeks after our results and recommendations session, we will meet again for 45 minutes to check-in and update protocols based on symptom progress.

Depending on how many followup appointments were included in your package, we will continue to meet to update protocols and discuss what additional steps may be necessary based on symptom changes. Depending on progression and individual needs, additional meetings may be purchased and added to your package.

Do you take insurance?

Unfortunately, we do not right now. However, some clients have had success paying for some of their functional lab testing with HSA/FSA. You can go to advancecarecard.com to apply for interest free payment plans.

How will I know which tests are right for me?

In most cases, running comprehensive functional lab tests offers the best understanding of your health and produces the most optimal outcomes. However, we have a no-test option — Diagnostic Workup & Consultation.

During our discovery call, we'll discuss which testing options would be the best fit for you, considering your health and financial concerns.

How much does the service cost?

This ranges depending on each person's needs, goals, and required testing. Depending on individual needs, additional testing and followup sessions are available for purchase. Please, see our pricing under the services page for more details.

Are tests included in the price? How much do they cost?

Yes. Our pricing includes both the cost of tests and our consultation fees. These consultation fees directly reflect the time we spend meeting with you, researching, creating, and updating your custom protocol.

Do you offer a money-back guarantee?

No, we do not. However, we do guarantee that we will be support you every step of the way, consistently show up, and give you our undivided attention. Ultimately, healing is up to you — it depends on how well you follow protocols, adhere to lifestyle changes, and embrace that healing is neither quick nor linear. While we are dedicated to optimizing your health, maximizing your experience relies on your initiative and effort.

This program requires dedication and financial commitment, but the transformation and growth it offers are invaluable. We understand you might have questions or concerns, so we’re here to offer any guidance and support you need before starting the program. When you're fully ready, we'll be thrilled to welcome you and support you every step of the way!

Do I need to live in the USA to be able to work together?

Not at all! While functional lab testing is only available in the U.S., we offer test-free options designed to help you heal your gut no matter where you live. For more details, check out our Diagnostic Workup & Consultation.